Frequently Asked Questions (FAQ)

1. What kind of artwork do you sell?

I sell original paintings—never prints or reproductions. Each piece is hand-painted by me and framed in a vintage Italian frame.

2. Is the frame included?

Yes. Each painting comes ready to hang in its unique vintage Italian frame, as shown in the listing photos. The frame is included in the purchase.

3. Do you offer custom commissions?

Yes! I accept custom commissions. Please visit the Commission Work section on the homepage to learn more and inquire.

4. Do you ship internationally?

Currently, I do not offer international shipping. However, if you're located outside the U.S. and are interested in a painting, please contact me directly to discuss possible arrangements.

5. How is the artwork shipped?

All paintings are shipped via USPS. Each piece is carefully wrapped and securely packaged to ensure it arrives safely. Tracking information is provided once your order ships.

6. What if my painting arrives damaged?

If your painting is damaged during shipping, please contact me within 48 hours of delivery. Include your order number and clear photos of both the artwork and packaging. I’ll work with you to resolve the issue.

Return & Refund Policy

All Sales Are Final

Each painting is a unique, hand-painted original. For this reason, all sales are final. I do not accept returns, exchanges, or cancellations, unless the item arrives damaged in transit.

Damaged in Transit

• If your painting arrives damaged, notify me within 48 hours of delivery.

• Include your order number and photos showing the damage and packaging.

• I will issue a full refund or provide another suitable resolution depending on the situation.

Contact

KR Art Collection by Kat
Boston, MA 02108
k.rcollection2022@gmail.com